Alert: We Are Open, But Please Contact Via Email

Lackner McLennan Office Closed to In-Person Visits Due to COVID-19

Our highest priority is the health and safety of our clients & staff and their families, as well as those in our network including our suppliers and company partners.

As the COVID19 virus is rapidly evolving as a pandemic, We at Lackner McLennan insurance are following the guidelines of the Government to help reduce the risk of spread, by implementing that some of our staff work from home and not accepting in-person visits to our office.

How this will impact you is that these employees will have limited to no access to our phone system. We will have limited staff that will have access to our phone system. We are working to improve this situation.

All staff will have full access to their emails and our general email box. We ask at this time you direct general questions to our email box to limit the wait times on the phones. We ask that only claims or emergency calls be put through to our phone system, all other inquires or concerns can be done via email.

We are monitoring the COVID-19 situation very closely and will continue to update you as we learn more.

Thank you for your understanding and patience.

Lackner McLennan Management

Are you an RMT updating your CMTO registration?

If you have one of our RMT Professional and Commercial General Liability policies, your policy is an occurrence based policy which includes a $5,000,000 Professional Liability limit, a $5,000,000 Commercial General Liability limit and a $5,000,000 Aggregate.

Lackner McLennan is the largest insurance provider for Registered Massage Therapists in Ontario and NOW in British Columbia.

For over 25 years we have provided Massage Therapists with Professional and Commercial General Liability insurance.

Our Professional Liability (also known as Errors and Omission or Malpractice insurance) coverage limit exceeds the requirements of the CMTO. It is also recommended by the most prestigious schools, training qualified Massage Therapists every day. New Graduates can now apply online by visiting the RMT New Graduates page.

With over 8,000 Massage Therapists holding our insurance policy in Ontario, we insure more than all the other providers combined. Renewing your RMT policy online has never been easier. We understand that as a Massage Therapist you may need to expand your coverage. With the comprehensive policy at LMI, we can add up to 350 additional modalities to your insurance policy, most of the time for no additional cost! So if you also practice cranial sacral, yoga or acupuncture, we can customize your policy to meet your needs.

Our comprehensive Massage Therapy insurance policy has separate limits for both Professional and Commercial General Liability. You will never share your limit. Your insurance policy only belongs to you. You also get ten additional coverages, such as Legal Expense for abuse claims, Tenants Legal Liability or Good Samaritan coverage; just to name a few.

Our years of experience here at Lackner McLennan have helped us to create the best insurance policy available for Massage Therapists. Lastly, because not all claims are for Professional or Commercial General Liability, all our policies now include our exclusive Personal Protection Package.

All RMTs get $10,000 in coverage for loss or damage to:

We know you work hard and we want you to know we work just as hard to protect you and your business as a Massage Therapist.

Your friends at Lackner McLennan.

For more information, email us at info@iNeedaPolicy.com.


HI Sonya,

Great! Thanks for doing that so promptly.

I wish you a Happy Holiday season.

Kind Regards,