Questions? If your question isn't answered below, please contact us by email: rmt@lmicanada.com
FREQUENTLY ASKED QUESTIONS
I need my certificate of insurance today. How fast can I get it? The fastest way to have your application processed is to apply online at rmtinsurance.com using a credit card for payment. You can also send it to us by express post ($3.00) or courier ($15.00). We will process your application the same day we receive it. If you include a fax number or email address, we will send the document to you within 24 hours. Express Service is available! (apply online by 12:00 and get your certificate the same day by 5:00)
Can I pay by credit card? Yes, you may pay by VISA or MASTERCARD. We will require the card number and expiry date.
Can Lackner McLennan fax it directly to the college? The College will not allow us to fax certificates to them directly. You must include the certificate or the information contained on it with your College application or renewal documents.
Does it matter if my policy is occurrence or claims made? YES! If your policy is claims made, you have to keep paying insurance, even after you retire in the event that you are sued. You stop paying for an occurrence policy when you stop practicing. All RMT policies offered by Lackner McLennan are on an Occurrence form.
Why is it so much cheaper than everyone else? Lackner McLennan is the largest insurer of massage therapists in Canada. We offer you the volume savings that we receive from insuring so many therapists.
Do I need any other insurance? Our policy includes BOTH professional and commercial general liability with a limit of $3,000,000 each. It also provides $2,500 worth of office coverage. You may wish to look at buying additional coverage. We have specially priced policies available.
What happens to my insurance if I move to another province? Our policy provides coverage CANADA-WIDE. We will even cover you outside of Canada if you are traveling with a Canadian Sports Team or Delegation.
My house insurance will not insure me when I work out of my house. Can you insure my house? Yes! While most homeowners policies exclude businesses that are operated out of the home we have made special arrangements with our insurance company to provide house insurance for RMT's working out of their home. DEFINITIONS
Professional Liability: Through your actions or non-actions, you cause “injury” to a third party during the course of your professional service. (What you do in your treatments)
General Liability: Bodily injury or property damage you cause to a third party, excluding professional liability. (Slip and trip claims, massage table collapsing, someone falling off table, etc.)
Occurrence Form: Claims are covered when they occur during the policy term, regardless of when they are reported. You stop paying for an occurrence policy when you stop practicing. You will still have coverage for when you WERE practicing. This is the only form offered by Lackner McLennan.
Deductible: The amount you pay before the insurance company starts to pay.
Abuse: Physical, sexual, emotional or verbal abuse to a third party.
Legal Expense: Reimbursement of legal fees for representation for alleged abuse claims where you are found or proven innocent.